With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel.
During this time, thanks to the period of reflection the health crisis afforded and the opportunity to dedicate time to innovate, González-Peralta initiated a stronger shift to technology and digitalization to better realize the transformation plan the multinational started shortly before his arrival. So now, he says, more than 90% of the company’s business initiatives are possible through the tech borne out of the IT area he leads.
Having led Radisson Hotel Group’s IT on a global scale for more than three years, what milestones have you achieved?
When I joined the group in June…
