Forbes Advisor analyzed 13 online bookkeeping services and considered 15 metrics such as price, features, customer service, ease of use, integrations and service level. We also looked at real customer experiences to determine if their expectations were met based on what each company promised. After assigning a weighted score to each category, we formulated rankings for each company.
For pricing, we considered whether a service offers a free trial or a free version of its software as well as the affordability of its lowest and highest price tiers. Those that had pricing that we considered to be in the affordable or moderate range fared better in our rankings while companies that offer upfront pricing received higher ratings than those that did not disclose it immediately. Pricing accounted for 10% of our weighted scoring.
We broke features down…