Nextiva is a unified communications platform with features and tools to support business messaging, video conferencing and phone calls. Unlike most providers, Nextiva lets its customers mix and match plans to build a custom phone system that pairs the right features and costs with each team across your organization. Nextiva inched out the competition and led all business phone providers we reviewed with the highest average score across pricing, ease of use, features, integrations and customer support.
The platform’s excellent ease of use, customer service, mixed plans and security measures made it our top pick for multisite retail and healthcare businesses where data privacy is a necessity. Nextiva offers the following HIPAA-compliant features: phone service, auto attendant, call record, virtual faxing, 1:1 video conferencing, team video conferencing, audio-only conferencing,…